Account & profile information: your display name, a unique avatar name, profile photo, chosen theme, language, and time zone.
Sign-in information: if you sign in with Google or Apple, we receive the identity and email address (or private relay email) those services provide.
Content you send: the message text, and any photo, video, or document you attach to a Star, invitation, Wish Book entry, or Digital Album.
Device & push notification data: a device push token, used only to deliver real-time notifications to your device.
QR code links: when you open a Thanks & Cheers QR code link (a profile or invitation code) in your phone's browser, we record which code you opened, your device type (iPhone or Android), and your device's network (IP) address. We use this only to continue that invitation or Star automatically after you install the App and sign up, and delete it as soon as it has been used, or after 24 hours at the latest.
Event invitations & replies: if a host invites you to an event, the host sees your reply (going, maybe or can't go), your party size and any names you add, your answers to the host's questions, and your note. If you reply in a web browser without the App, we ask only for your name, with no phone number or email address.
Purchase records: a record of premium features or Star packs you redeem or purchase, including the amount and date.
Reports & moderation data: if you report another user's Star, we retain a permanent copy of the reported content as evidence, used only by our moderation team.
Usage information: basic in-app activity needed to operate features like quotas, points, and replenishment schedules.
2. How We Use Information
We use your information solely to operate, maintain, and improve the App: delivering Stars and messages to their intended recipients, sending you real push notifications and emails for the events below, enforcing these Terms and our content policies, calculating your Star quotas and Points, and providing customer support.
Push notifications you may receive (in-app, via Expo):
Someone sends you a Star
Someone accepts or can't accept a Star you sent
Someone claims a QR invitation you sent
A purchase you made is confirmed
A moderator issues a warning on your account
An event invitation, a change, a reminder or a message from the event's host, or a reply to an event you host
Emails you may receive (via Resend, to the email on your account):
A moderator issues a warning on your account
A purchase you made is confirmed
You delete your account (a final confirmation)
3. How Information Is Stored & Shared
We use the following service providers, each only for the purpose listed:
Supabase — database, file storage, and sign-in for your account and content.
Expo, Apple (APNs), and Google (Firebase Cloud Messaging) — delivering push notifications. Notifications contain the sender's name only, never your message text.
Resend — sending the emails listed above.
Google Cloud Natural Language — automatically screening Star message text for prohibited content before it is delivered.
Sentry — receiving technical crash reports (device model, operating system, and error details) so we can fix problems in the App.
International transfers: some of these providers process data outside India and outside your own country. Where personal data of users in the European Economic Area, the United Kingdom, or Switzerland is transferred to other countries, we rely on the Standard Contractual Clauses approved by the European Commission (and their UK and Swiss equivalents), which are incorporated into each provider's data processing agreement.
We do not sell your personal information to third parties.
Content you send to another user (a Star's message, photo, video, or document) is visible to that recipient, consistent with the App's core purpose.
We may disclose information where required by law, or to protect the safety of our users.
4. Data Retention & Account Deletion
You may permanently delete your account at any time from within the App, or using the Delete My Account tab here. When you do, your display name, avatar name, and profile photo are immediately replaced with a generic placeholder and sign-in is permanently blocked. Consistent with our Terms, certain information is not removed by this action: Stars, messages, or attachments already delivered to other users remain with those recipients, and reported content retained for moderation purposes is kept permanently as a safety record.
Retention periods: we retain different categories of information only as long as needed for the purpose it was collected:
Account & profile information: upon deletion, your display name, avatar, and photo are replaced with a generic placeholder and sign-in is permanently blocked. The underlying account record — including your login email — is retained indefinitely, not deleted; this is necessary so that Stars, reports, and other content linked to your account from other users' accounts remain valid.
Content you send (Star messages, photos, videos, documents): retained until the recipient deletes it. A recipient may delete any Star they have received (once accepted or declined); this permanently erases its message and attachments, while a limited record that the Star existed (sender, recipient, Star type, and dates) is kept for legal, safety, and accounting purposes. Stars that have been reported, or that we are legally required to preserve, cannot be deleted. Otherwise, delivered content stays with the recipient's record and is not removed by account deletion.
Reports & moderation records: retained permanently as a safety record, even after account deletion.
QR code link records (code opened, device type, network address): deleted once used, and in any case within 24 hours.
Event replies: the names typed in browser replies, the names in a party and notes to the host are deleted 90 days after the event's last date. The reply choices and counts stay with the event for its host.
Purchase records: identifying details (linking a purchase to your account) are removed 6 years from the end of the relevant financial year; the underlying transaction record (date, amount, product) is kept 2 further years for tax/audit purposes, consistent with record-keeping requirements under the Income Tax Act, and permanently deleted after 8 years total.
Device & push notification tokens: retained for as long as your account is active; removed on account deletion or device de-registration.
Data Breach Notification: if a breach of your personal data occurs that is likely to affect you, we will notify the Data Protection Board of India and affected users without undue delay, consistent with the Digital Personal Data Protection Act, 2023.
5. Children's Privacy
The App is not directed at children under 13. If you are under 18, you confirm you have reviewed these policies with a parent or legal guardian who has consented to your use of the App.
6. Your Rights
You can access and update most of your information directly in the App's Account settings, delete any Star you have received from that Star's screen, and request permanent deletion of your account at any time. For any other privacy request, contact us at info@thanksandcheers.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the "Last Updated" date above and, for significant changes, notify you in the App.
Terms of Service / Terms & Conditions
Version 3 · Last Updated: October 5, 2026
Changes in this version: added · removed
Welcome to Thanks & Cheers ("App"). By downloading, installing, registering an account, or otherwise accessing or using the App, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the App.
1. Acceptance of Terms & Eligibility
Binding Agreement: These Terms constitute a legally binding agreement between you and the operators of the App.
Age Requirements: You must be at least 13 years of age (or the minimum legal age required in your country) to use this App. If you are under 18, you confirm that you have reviewed these Terms with your parent or legal guardian and that they have consented to your use of the App.
2. User-Generated Content and Media Sharing
Ownership: You retain full ownership of any text messages, files, photographs, videos, audio clips, documents, links, or other material ("Content") that you upload, transmit, share, or store through the App.
License to Operate: By submitting Content to the App, you grant us a worldwide, non-exclusive, royalty-free license to host, store, transfer, and display your Content solely as necessary to provide, maintain, and operate the messaging services for you and your intended recipients.
3. User Sole Responsibility and Liability
Sole Accountability: You are solely responsible for all Content that you create, upload, post, send, forward, or otherwise transmit through the App.
No Platform Liability: The App acts purely as a passive conduit for the transmission of user communications. We do not endorse, verify, guarantee, or assume any responsibility or liability for the accuracy, safety, reliability, or legality of any Content transmitted by users.
Use at Your Own Risk: You acknowledge and agree that your use of the messaging, file-sharing, and media-transmitting features is entirely at your own risk.
4. Prohibited Content and Conduct
You agree not to use the App to upload, transmit, link to, or share any Content that:
Violates any local, national, or international law, regulation, or court order.
Infringes, misappropriates, or violates any copyright, trademark, patent, trade secret, privacy, publicity, or other intellectual property right of any third party.
Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, or sexually explicit.
Promotes hate speech, discrimination, bigotry, racism, bullying, or violence against any individual or group.
Contains malware, viruses, spyware, trojan horses, or any other malicious or disruptive code.
Constitutes unsolicited or unauthorized advertising, promotional materials, spam, or chain letters.
5. Content Moderation, Blocking, and Account Termination
Zero-Tolerance Policy: We maintain a strict zero-tolerance policy regarding objectionable content and abusive users.
Right to Moderate: We reserve the right to review, monitor, flag, filter, restrict, modify, or permanently delete any Content at any time and for any reason without prior notice.
Account Suspension & Bans: We reserve the right to immediately suspend or permanently terminate any user account, block access, and report illegal activities to law enforcement if a user violates these Terms.
In-App Reporting & Blocking: The App provides accessible in-app tools allowing users to block unwanted interactions and report offensive content, abusive messages, or malicious users directly to our moderation team.
Lawful Takedown: Upon receiving a valid order from a court or an authorized government agency, we will remove or disable access to the specific content identified within 36 hours of receiving that order, as required under Rule 3(1)(d) of the IT Rules, 2021.
IP/Copyright Takedown: If a rights holder notifies us that Content posted by a user infringes their copyright or other intellectual property rights, we will remove or disable access to that Content upon obtaining actual knowledge of the infringement, consistent with the safe-harbor provisions of Section 79 of the Information Technology Act, 2000 and Section 52(1)(b)-(c) of the Copyright Act, 1957.
6. Intellectual Property Rights
App Infrastructure: All software, source code, user interfaces, designs, graphics, trademarks, logos, and service marks owned or operated by us are our exclusive property.
Limited License: We grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use the App on your personal device strictly for non-commercial communication purposes.
7. Disclaimer of Warranties
The App is provided on an "AS-IS" and "AS-AVAILABLE" basis, without warranties of any kind, whether express or implied. We do not warrant that the App will be uninterrupted, secure, error-free, or completely free of viruses or harmful components.
8. Limitation of Liability & Indemnification
To the maximum extent permitted by applicable law, in no event shall the App operators, developers, affiliates, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to, use of, or inability to use the App.
Indemnification: You agree to indemnify, defend, and hold harmless the App operators, developers, affiliates, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the App, your Content, or your violation of these Terms.
9. Changes to Terms
Updates: We reserve the right to modify, amend, or update these Terms at any time. We will notify users of significant changes by updating the "Last Updated" date above or via an in-app notice.
Periodic Re-Acceptance: You will be asked to review and re-accept these Terms the next time you sign in whenever they are materially updated, and in any case at least once every 11 months from your last acceptance, even if nothing has changed. Continuing to use the App after re-accepting constitutes your binding acceptance of the then-current Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of your primary operating jurisdiction, without regard to conflict of law principles.
11. Stars, Points & In-App Gifting
The App lets you send and receive "Stars" as a way to express appreciation or celebration to other users, along with associated Points.
No Monetary Value: Stars and Points have no monetary value, cannot be exchanged for cash, and cannot be transferred, sold, or redeemed outside the App.
Delivery: A Star you send is delivered to the recipient you choose. Depending on the type of Star, the recipient may be able to decline it within a limited time after receipt; after that window, delivery is final.
Your Responsibility: You are solely responsible for the message, and any photo, video, or document, that you attach to a Star, subject to Section 4 above.
Points Multipliers: The Points awarded for a Star may be increased above its base amount under conditions shown in the App; these conditions may change at any time without notice.
Allotment Schedule: The number of Stars made available to you, and when new Stars are added, is calculated based on your own account's sign-up date and time zone.
12. Premium Features & In-App Purchases
The App offers optional premium features, including premium background themes, premium Star types, animated effects, and Wish Books.
Reference Pricing: Prices shown in the App, where shown, are for reference only and may change at any time.
Payment Terms: Any purchase you make is subject to the payment terms, refund policy, and other conditions of the app store or payment provider you use.
Availability: A premium feature not currently purchasable in your account or region may still be shown in the App as a preview.
13. Your Account, Avatar & Profile
Registration: To use the App, you create an account and choose a display name and a unique "avatar name" used to identify you to other users.
Your Responsibility: You are responsible for keeping your account credentials secure and for all activity under your account.
Avatar Name Reservation: Once chosen, an avatar name may remain reserved and unavailable to other users even after you change it, to prevent impersonation.
Updates: You may update your display name, profile photo, and avatar name at any time within the App.
14. Blocking, Reporting, and Deleting Your Account
Blocking & Reporting: The in-app tools described in Section 5 let you block unwanted contact from another user and report content or behavior for our review at any time.
Deleting Your Account: You may permanently delete your account directly within the App, in your Account settings. Once deleted, your display name, avatar name, and profile photo are permanently removed. Certain information — including records we are required to retain for legal, safety, or moderation purposes, and Stars, messages, or attachments already delivered to other users — is not removed by this action.
Deleting a Received Star: You may delete an individual Star you have received, once you have accepted or declined it, from that Star's screen in the App. Deleting it permanently erases its message and any attached photo, video, or file. We keep a limited record that the Star existed (who sent it, to whom, which Star, and when) for legal, safety, and accounting purposes. A Star that has been reported, or that we are required by law to preserve, cannot be deleted. The sender will see that the message is no longer available.
This is the same Terms content shown inside the App itself (also available in Hindi, Spanish, French, Portuguese, Indonesian, Bengali, German, Malay, and Arabic there). Have it reviewed by counsel before this page goes live.
Delete My Account
Apple and Google require every app to offer account deletion from outside the app itself. You can also delete your account directly inside the App, in Account settings — this page is the same real action, for anyone who'd rather not reinstall the App first.
Once deleted, your display name, avatar name, and profile photo are permanently removed. Stars, messages, or attachments already delivered to other users stay with those recipients, and any content already under moderation review is retained as required for safety purposes — consistent with our Privacy Policy and Terms above.
Submitting this form sends your request to our support team for manual verification and processing — it is
not instant. For an immediate, automatic deletion, use Account settings inside the App itself.
